Skip to main content
TrustRadius
Dropbox DocSend

Dropbox DocSend

Overview

What is Dropbox DocSend?

DocSend is a secure file and document sharing solution that gives users analytics and control on sent documents to see who opens documents, who they forward them to, and how long they look at each page. Users can turn off…

Read more
Recent Reviews

Effortless Document Sharing

10 out of 10
March 07, 2023
DocSend allows you to upload documents and share them with a trackable link. We use DocSend for fundraising and share our pitch decks with …
Continue reading

DocSend...for heavy lifting

5 out of 10
January 13, 2022
Sending large files with Agent and Casting Director...keeping the files up to date and not having to resend a link. Knowing who opened …
Continue reading

Sending Docs with DocSend

10 out of 10
January 02, 2020
Incentivized
At my company, DocSend is used by multiple departments including Sales and Marketing. We store our marketing collateral, one-pagers, and …
Continue reading

DocSend is a big win

10 out of 10
January 23, 2019
Incentivized
DocSend simplifies the document sharing process, provides an easily clickable link for my clients and allows me to track opens and the …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Return to navigation

Pricing

View all pricing

Personal

$10

Cloud
per user/per month

Standard

$45

Cloud
per user/per month

Advanced

$150

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://docsend.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
Return to navigation

Product Demos

DocSend Overview

Navattic
Return to navigation

Product Details

What is Dropbox DocSend?

DocSend is a secure file and document sharing solution that gives users analytics and control on sent documents to see who opens documents, who they forward them to, and how long they look at each page. Users can turn off access, password protect, or set an expiration at any time. DocSend integrates with SalesForce as well as Box, Dropbox, Google Drive, and OneDrive. Use cases include investor relations, board management, and similar transactions where secure sharing is required. Additionally, DocSend Spaces, a relatively new feature, is presented as a virtual data room solution.

DocSend was acquired by Dropbox in March 2021. It is now a Dropbox brand.

Dropbox DocSend Features

  • Supported: Time spent on each page
  • Supported: Lead collection
  • Supported: Document security

Dropbox DocSend Screenshots

Screenshot of

Dropbox DocSend Integrations

Dropbox DocSend Competitors

Dropbox DocSend Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(43)

Attribute Ratings

Reviews

(1-13 of 13)
Companies can't remove reviews or game the system. Here's why
January 24, 2022

Diversity is key

Score 7 out of 10
Vetted Review
Verified User
Incentivized
Docsend is similar to other software but it is more reliable in terms of security. WeTransfer or any other third parties sometimes you hear about their data breaches Dropbox prices are high compared to the competition. This is why we rely on Google Drive in our company 70% of our staff is remote so file transfer is mandatory.
  • File Transfer.
  • Security.
  • Ease of use.
  • Prices.
  • More privacy.
  • Anonymous.
We can't use this for very sensitive information and private documents. Saving files directly to Dropbox is something I like. We can't share private keys or sensible banking information thru the files Dropbox is secure from hacks and other stuff like this. Dropbox, a pioneer among cloud storage and syncing services, offers synced desktop folders for anywhere-access, this is why DocSend is good.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I have the application for sending used files of different classes, images alluding to events that we have carried out, administration files, management, coordination and planning of events in which I have been a part. This tool has made it possible to send and manage files in a simple, effective way, as well as being able to track their delivery.
We have used it at different levels and with different teams to achieve synergy between them, starting from a channel for sending important files, documents and materials to all the teams involved.
  • Additional information from users who have already downloaded the files or material.
  • Additional information if the download link(s) have been resent.
  • Password encryption if necessary.
  • Email verification for third-party download via email.
  • Add-ons with other platforms and applications, such as Outlook and Gmail.
  • Seal of documents by electronic signature
  • Increase storage capacity for sending files.
  • Due to firewalls of some corporations, sometimes it is not possible to see the files for some users.
  • Portability
  • During the planning of events or the feedback of files or documents for management or coordination of events.
  • For real-time feedback and make meetings more interactive and inclusive among all teams and staff.
  • It grants the ability to give personal treatment according to the data obtained.
  • For the secure delivery of information or files containing sensitive information.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
At the time it was really convenient to have an e signature tool from our central document management. Allowed us to send docs for signature from where files were held.
  • Tracking the document.
  • Executing the signature.
  • Keeps things organized.
  • Further integrations with other tools so that it can all be centrally managed.
It is great if you are housing all documents in Dropbox and require an electronic signature solution. It will help you track, organize and get everything completed. The downside is if Dropbox does not do enough in terms of contract management and you require a different tool to manage custom terms or other things.
Score 5 out of 10
Vetted Review
Verified User
Sending large files with Agent and Casting Director...keeping the files up to date and not having to resend a link. Knowing who opened them.
  • Updates files to preexisting links
  • Keeps track of who opened
  • [Keeps track of] when opened
  • Pricing for individuals - too expensive
  • Freemium model
  • Better UI
I'd like for my artist clients to be able to use the features and track and then upgrade paid versions as their business grows.
Luís Felipe Costa Araújo | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It makes it easy to share documents between people and helps me keep track of just one document without having to worry about whether it's the right version. It also ensures that I can easily and intuitively share this document only with people who really care and need it in a totally secure way.
  • Share document links
  • Helps understand how my recipients behave with the document
  • Full platform control
  • UX
  • more editable functions
  • Larger number of users interacting
It is a great tool to be able to share sensitive files without much worry. Like him you still have small editions but that help in today's quick work. Besides, it's amazing to know that you're editing a single file and having it for all users. Undoubtedly one of the best platforms for employees to exchange important documents and files
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I have used DocSend from Dropbox for many years to send documents to clients and find it to be a very easy system to use. I was first introduced to this system when filling out paperwork for a home refi as a customer and then started using it myself. It is very easy to share documents, especially ones that need an electronic signature.
  • easily share documents and pdf files
  • ability to sign documents with electronic signature
  • ability to share photos
  • Make signatures editable so more realistic
  • ability to save older docs
Sending electronic documents to clients
January 02, 2022

Cloud Based Post Office

Score 9 out of 10
Vetted Review
Verified User
Incentivized
This is great software to store, share, and keep a record of important documents on the cloud. The feature to allow for certain individuals to have permissions and access files is a great addition. Also, it keeps communication between users and certain files easy and keeps any minor hiccups at bay. Altogether DocSend has been a great help for myself and daily tasks.
  • Sending important documents
  • UI looks
It is perfect for a company that needs to send important documents constantly. Allows for a group of people to keep up with files and edit them all together while keeping them secure.

DocSend would not be suitable for a company that still uses paper records or has a smaller team compared to other businesses.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I build solutions for different companies that include the scope, build, and training in the smart sheets platform. Usually, the customer has the information in Dropbox and they import the information to smart sheets, in many cases the information imported is confidential and we use the Docsend to ensure that everything will keep in a [safe] stage.
  • Is a great tool that allows you to share information in a safety stage, you can track that information and ensure that everything is okay
  • This tool has a great [functionality] that allow you to share a pack of content and that make your flows of information easier
  • its has a robust document control compared with other software's
  • offers you total control over your documents even after they are sent to recipients.
  • Customer support is an area that is possible to improve, providing an [quick] answer.
  • [Providing] more details about how to interact with the tool, in some cases, is complicated for new users to understand and start to use the program.
  • The collaboration feature can be improved to allow users to have a better experience using the tool and interacting.
Good scenarios: When you have a lot of information that you need to manage and control and you don't have enough resources to [monitor] the information. When you are working with other companies and you need to keep your information safe When you desire that a group of people interact with specific information and you would like to keep tracking the files.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
At my company, DocSend is used by multiple departments including Sales and Marketing. We store our marketing collateral, one-pagers, and brochures that explain and describe our product to potential clients. When folks ask for more information about anything, it is most likely within DocSend. We hyperlink every document through email.
  • Hyperlinking
  • Chrome plug-in
  • Tracking
DocSend is great for accessing our marketing material for any employee across our organization. I appreciate that they create individualized links for each account and track where it is being opened and who is opening the documents as well. Sometimes this tracking functionality is flawed (reports a random location or too many opens), but overall it is helpful.
January 23, 2019

DocSend is a big win

Score 10 out of 10
Vetted Review
Verified User
Incentivized
DocSend simplifies the document sharing process, provides an easily clickable link for my clients and allows me to track opens and the content most germane to my clients. Love that it reduces clutter size in recipient's email and is easily sharable as well.
  • Quick upload speeds
  • Can update old doc with new one
  • Can turn off link to those you wish to cut off access
  • Trackable by page
  • Love the live presenting but would like to love present keynote decks with video
  • FaceTime or Skype or Zoom integration or some kind of video chat
  • Screen sharing
May be a bit pricey for individual users but priced right for corporate
Jay-ar Angkad | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
DocSend is a comprehensive toolbox for your documents/paperwork. You can share your files and it works pretty much like sharing a document on Dropbox. You select your file and create a link. You can create multiple links for a single file if you want to track different people or groups of people. Every time someone clicks on this link, it opens the document in DocSend’s HTML viewer in your browser — and of course, it also collects data. You know if the recipient went through all the slides or pages, and you even know how much time he or she spent on every slide. You also know if he or she forwarded the document to someone else as DocSend collects email addresses of people who opened the document.
  • Creates shortened link
  • Stores documents safely
  • Tracks people or groups of people who are accessing the shortened link
  • Opens the document in DocSend’s HTML viewer in your browser
  • Website sometimes crashes and takes a while to respond, and then I have to go back to the first step.
  • Improve user interface
  • I hope there could be a PDF converter feature
DocSend is best to use when you would like to store important documents. It gives you a shortened link wherein you can track the activities easily. One good part of using this is good quality when it comes to work output resolution. It's not really appropriate if you are just editing files or converting to a different file format.
Ben Lachman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use DocSend for sharing investor pitch decks, executive summaries, and other startup collateral. I love that you can see the page by page metrics on viewing sessions and see drop off points, interesting or confusing slides, etc. The fact that you can do it in real-time is just gravy. Other features that are important are having multiple tracking links per document (e.g. one per account, or in our case, VC), being able to update the backing files for documents since they change over time, and having stats indexed on the document version.
  • Real-time viewing statistics, indexed by document version
  • Per-account/recipient sharing links
  • Updatable backing files as documents change
  • DocSend has a newer feature called Spaces, it lets you place multiple files into a single "deal room". Unfortunately for us, we need it to support nested file structures for larger content sets. Their support team says this is on the way.
  • I'd like to be able to change the icons for links add to Space, currently, they're a default icon.
  • Navigating the UI is just a bit laborious, it feels like it should be easier to get to link creation since that is what you're doing 90% of the time you go to the site.
It's super great for sharing sales collateral, investor pitch slide decks, and other one-time viewing content. It's mainly built for sales but has been a huge benefit as a small startup. It best for PDF content that is okay to be horizontally oriented and scrolled (e.g. the forward and back buttons are on the side of the viewing interface).
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is currently being used in client facing roles such as account management, marketing, and sales. The business problem we are addressing is around sharing large files. Additionally, it's great for conference calls where there is a presentation mode for users to follow. One of the best features is the analytics. The sender is able to track document open rate, how far they've completed a document and if there are any areas where a user spends more time reviewing.
  • The user metrics are incredible. I'm able to see if a recipient has opened my deck and then monitor which slides they spend the most time on. This sets up for a more productive and delivered pitch.
  • The shared drive is also nice as you can create personal folders that are either public or private. The search/keyword functionality also works really well.
  • One of my favorite features is that you can upload new content with the same link so if you've misspelled a word, for example, you can re-upload without having to send a new email or letting anyone know.
  • Currently the platform does not support video.
  • They have started to create "smart folders" where you can add multiple pieces of content in one area but its not super intuitive at the moment.
It is great for someone in sales as they have full transparency into how their documents are being received. This is not a great tool for someone in design that has multiple files for uploading as you need to drag and drop one item at a time.
Return to navigation